Frequently Asked Questions
Find answers to common questions about our asset management services, security protocols, and vault solutions.
Security & Access
Our facilities employ military-grade security measures including:
- 24/7 surveillance with AI-powered threat detection
- Biometric access controls and multi-factor authentication
- Reinforced steel vaults with time-locked mechanisms
- Direct connections to law enforcement agencies
- Environmental monitoring and fire suppression systems
Our biometric access system uses multiple authentication factors including fingerprint scanning, retinal recognition, and voice verification. Each client's biometric data is encrypted and stored securely. The system requires at least two forms of authentication for vault access, ensuring only authorized individuals can reach your assets.
Our facilities are accessible Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. Emergency access is available 24/7 for critical situations. Premium clients can schedule after-hours appointments with 48-hour advance notice.
Services & Plans
You can store a wide variety of valuable items including:
Permitted Items:
- • Important documents (deeds, certificates, wills)
- • Jewelry and precious metals
- • Collectibles and art pieces
- • Digital storage devices
- • Family heirlooms and keepsakes
Prohibited Items:
- • Hazardous materials
- • Illegal substances or items
- • Perishable goods
- • Firearms and ammunition
- • Cash and negotiable instruments
We offer safety deposit boxes in various sizes to accommodate different storage needs:
Small
3" × 5" × 24"
Perfect for documents, jewelry, and small valuables
Medium
5" × 10" × 24"
Ideal for larger documents, collectibles, and electronics
Large
10" × 15" × 24"
Suitable for artwork, precious metals, and bulk storage
Billing & Insurance
Our pricing varies based on box size and subscription duration:
Basic Plan
$25/month
Small box, basic insurance
Professional
$50/month
Medium box, enhanced security
Premium
$100/month
Large box, full coverage
Yes, all stored items are covered by comprehensive insurance policies. Our coverage includes:
- Protection against theft, fire, and natural disasters
- Coverage up to declared value of stored items
- 24/7 claims processing and support
- No deductible for most standard claims
Still Have Questions?
Our security experts are available 24/7 to help you with any questions about our services.